Customer relationship
management (CRM) is basically a system through which organizations can manage
interactions with current and future customers. In the modern era these aspects
are utilized by proactive organization to generate a database of customers so
that they can coordinate with them in an aggressive manner. There are certain
tools and options available in the market for organizations through which they
can coordinate with the customers in viable manner. Freelancers can do that too
through these proactive tools. Some of the tools are explained below:
1.
The leader: SalesForce
Through this program freelancers
can get lead and contacts information and they can schedule their respective
tasks accordingly. Social media websites can be linked with the contacts and
crucial information can be redeemed. A visual sales funnel is present that
would depict the activity in the account.
2.
Let’s go social: Nimble
Nimble promises the freelancers to
connect all the information in a single place which would include all social
media accounts. This information is added in a convenient dashboard. The paid
plan is of $15 that would offer a simple interface to the users. The today
screen depicts the most important updates data which would be beneficial for
the user in both the short and the long run.
3.
Insightly
Another important program that possesses
a customer centric framework is known as insightly. This program integrates
project management and CRM applications to benefit the users in the longer run.
Free and unlimited plan is offered to the customers with $7 per month. New
tasks can be added and contacts can easily be integrated. A detailed section of
sitepoint sale is managed in this program that contains options like category,
value, status, etc.
These programs are beneficial for freelancers so
that they can keep a track of their customers and they can interact with them
in a viable manner.
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